Tuesday, January 13, 2015

How Disney Cruise Line Serves Guests With Disabilities

If you or someone in your party is traveling in a wheelchair or has any special needs while on the Disney Cruise Line, here are some things you'll want to know to make your vacation more enjoyable. As always, don't hesitate to let one of our agents know prior to your trip if you have any special requests.


There are wheelchair-accessible staterooms and suites equipped for guests with disabilities. 
These staterooms include:

  • Minimum 32-inch doorways
  • Ramped bathroom thresholds
  • Open bed frames
  • Added phones in the bathroom and nightstand
  • Bathroom and shower handrails
  • Fold-down shower seats
  • Hand-held shower heads
  • Lowered towel and closet bars
  • Emergency Call Buttons

Please note: all staterooms are non-smoking.

If you or someone in your party requires a wheelchair throughout the cruise, you must make provisions for use of that wheelchair prior to the cruise.

Transfer tiers are provided at one of our feature pools. You can ask a cast member at the pool or at Guest Services for more information. There are also plenty of splash zones to cool off without using the pools.

Castaway Cay
Sand wheelchairs are available at Castaway Cay

Common Area Restrooms On Board

  • Wheelchair accessible restrooms are available in the shipboard common areas. 
Other Amenities
  • Assistive Listening Systems are available in the main theaters and show rooms. 
  • Closed captioning is available for stateroom televisions and selected onboard video monitors. 
  • American Sign Language interpretation is available for live performances on designated cruise dates. 
  • Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector and a Text Typewriter (TTY) are available.

Want to receive more information about accommodations for guests with disabilities?

Just let any of our agents know of any special requests in advance of your trip. We'll help you plan the perfect Disney Cruise!